Alicia Elejalde Gläser

Experience in sales and customer service, good presence, good at working in teams, fast learner and good organizational skills. Knowledge of different types of software, from photo and video editing, to creation of 3D models and animation. Proactive, capable of making decisions and problem solving under pressure.

Languages:

German - Native
English - C1
Spanish - C1
French - B2

Software:

Adobe Photoshop
Word
Excel
Powerpoint
Zbrush
Adobe Premiere
Adobe After Effects
Substance Painter
Substance Designer
Maya
Unity
Unreal
Houdini
Marvelous Designer
Krita

Professional Experience:

Madrid Souvenirs / Sales (October 2013 - August 2015)
Organization of wares. Sales and customer service, Maintenance of the store. Experience with ceramics, textiles and alarms. Cashier.

Geox, Madrid / Sales (October 2015 - August 2016)
Organization of wares. Sales and customer service, Maintenance of the store. Sale of shoes and clothing items. Cashier.

Teleperformance - Openbank / Customer service (November 2021 - September 2022)
Customer support for German clients in online banking through phone calls, emails and chat (Creation of accounts, account management, transfers, checks, etc).
Translation from Spanish to German

Schooling:

“Kaiserin Augusta Schule”/ Abitur
July 2004 - June 2013, Cologne, Germany

University “Hochschule Darmstadt” / Bachelor in “Animation and Game Design
October 2016 - October 2019 (6 Semesters)
Courses in Concept Art, 3D Modeling, 2D and 3D Animation, Rigging, Programming (C#, Game Engines), Storytelling, UI & UX Design, Texturing and Producing